Terms of Service

Reloquent — Rich Location Query (RLQ) API

Effective date: 2026-06-09 Last updated: 2026-06-09

These Terms of Service (“Terms”) are a binding agreement between Adelaide Endeavors LLC, an Arizona limited liability company doing business as “Reloquent” (“Reloquent,” “we,” “us”), and the person or entity that creates an account or uses the RLQ API (“Customer,” “you”). By creating an account, generating an API key, or sending a request to the API, you agree to these Terms. If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind it.

1. The service

Reloquent operates Rich Location Query (“RLQ”), an HTTP API for geospatial enrichment available at https://enrich.reloquent.ai. You submit geographic input — points (waypoints) and/or paths (tracks), expressed as coordinates — and the API returns nearby and containing features drawn from a curated set of spatial datasets: public-land boundaries and management, trails and motorized-use routes, recreation sites, hydrography, place names, points of interest, administrative boundaries, and ecological regions. Coverage is centered on the United States; some sources (e.g. OpenStreetMap, Overture) are global, while others (e.g. federal and Census sources) are U.S.-only.

The API is the product. A subscription buys a self-served API key that you integrate into your own applications, GIS workflows, or projects. The reloquent.ai website (marketing, a server-side demo, signup, billing, and key management) is a storefront for that API; enrichment itself only ever happens through the API.

Nature and accuracy of the data. RLQ returns information compiled from third-party and government datasets. That information may be incomplete, outdated, approximate, or wrong. It is provided for informational and analytical purposes only. You must not rely on it for navigation, emergency response, safety-of-life decisions, legal boundary or property determinations, or any purpose where an error could cause injury, loss, or legal harm. Land ownership, access, and boundary attributes in particular change frequently and should be independently verified.

2. Accounts, keys, and eligibility

Account model. Your account is the customer of record and the unit to which keys, usage, and billing attach. At present each account is operated by a single authenticated user; we may add multi-user/team features over time. You are responsible for everything that happens under your account and API key.

API keys. Your key is a secret credential. Keep it confidential, do not embed it in client-side code or public repositories, and rotate it if you believe it has been exposed. We authenticate requests by key; we are not liable for activity resulting from a key you failed to protect. We issue keys through our identity provider (Clerk) and show the full key value only once at issuance.

Eligibility. You must be at least 18 years old and able to form a binding contract. The service is intended for business and professional use and is not directed to consumers or children.

3. Acceptable use

Your use of the API is governed by our Acceptable Use Policy (“AUP”), which is incorporated into these Terms. In summary, you may not exceed or circumvent rate limits and quotas, resell or redistribute the raw API responses as a competing or bulk dataset, misuse third-party contact information returned by the API, strip required data-source attribution, or use the service unlawfully or to compromise our infrastructure. We may suspend or terminate access for violations as described in the AUP and Section 10.

4. Subscriptions, fees, and taxes

Plans. Current plans, request allowances, and prices are listed on our pricing page. We may change plans and prices prospectively; changes do not affect the price of a billing period you have already paid for.

Billing. Paid plans are recurring subscriptions billed in advance through our payment processor (Stripe, orchestrated via Clerk Billing) on a monthly or annual cycle, and renew automatically until cancelled. We never receive or store your full card number; payment details are handled by Stripe. You authorize us and our processor to charge your payment method for the then-current fee plus applicable taxes each cycle.

Taxes. Stated prices exclude sales tax and VAT. Where we are required to collect them, applicable taxes are calculated based on your location and added at checkout (via Stripe Tax). You are responsible for any taxes other than taxes on our net income.

No refunds for partial periods. Fees are non-refundable except where required by law. If you cancel or downgrade, you are not refunded for the unused portion of the current period.

Cancellation. You may cancel at any time through the billing portal. Your plan remains active through the end of the period you have already paid for; after that, the subscription does not renew and the associated API key is deactivated. We do not bill you again after cancellation.

5. Rate limits, quotas, and no overage billing

Each plan has a per-minute request-rate limit and a monthly request allowance. When you exceed the per-minute rate or reach your monthly allowance, the API returns HTTP 429 with a Retry-After indication and stops serving further requests until the limit resets. We do not bill surprise overage charges — reaching your allowance results in throttling, not an unexpected invoice. If you need a higher allowance, upgrade your plan or contact us about an enterprise arrangement.

6. Your data; ownership; license to operate the service

Your input and results. As between you and us, you retain all rights in the geographic input you submit and in the enriched results returned to you, subject to the rights in the underlying third-party data described in Section 7. You grant us a limited, non-exclusive license to process your input solely to provide the service to you (including transient processing, generating results, and delivering them to you).

Minimal retention. We are designed to handle enrichment content transiently. We do not retain your submitted input beyond what is needed to process a request, and enriched result files are made available for a short download window and then deleted. We do not use your enrichment input or results to build or improve our own datasets. Our handling of personal data is described in our Privacy Policy; where you process personal data of others through the API, our Data Processing Agreement applies.

Your responsibility for input. You represent that you have the right to submit the input you send and that doing so does not violate any law or third-party right.

7. Third-party data and required attribution

RLQ results are derived from datasets published by third parties and government agencies, each under its own license. Those licenses flow through to you. You must preserve the attributions we specify when you display, publish, or redistribute enriched results. The authoritative, current list of sources and the exact credits required is maintained at our Data Sources & Attribution page. In particular, OpenStreetMap-derived results require crediting ”© OpenStreetMap contributors.” Your failure to provide required attribution is a breach of these Terms and may also breach the upstream license directly.

8. Service availability — best effort, no SLA

We provide the service on a commercially reasonable, best-effort basis with no uptime guarantee and no service-level agreement. We may modify, suspend for maintenance, rate-limit, or discontinue any part of the service. We will use reasonable efforts to avoid undue disruption to active paying customers, but we are not liable for unavailability, latency, or changes to the data sources we rely on. (Enterprise customers may negotiate a separate SLA in writing.)

9. Disclaimers and limitation of liability

“AS IS.” The service and all data are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, or that the service will be uninterrupted or error-free. Without limiting the accuracy disclaimer in Section 1, we do not warrant that enrichment results are complete, current, or correct.

Limitation of liability. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the service or these Terms will not exceed the amount you paid us in the twelve (12) months before the event giving rise to the claim. Because the service is provided to a business for integration into its own products, these limits reflect the agreed allocation of risk and apply even if a remedy fails of its essential purpose.

10. Suspension and termination

You may stop using the service and cancel at any time (Section 4). We may suspend or terminate your access, with notice where practicable and immediately for severe abuse or legal/security reasons, if you breach these Terms or the AUP, fail to pay, or use the service in a way that risks harm to us, the data sources, or others. On termination, your right to use the API ends and your key is deactivated. Sections 1 (accuracy disclaimer), 6, 7, 9, 11, and 12 survive termination.

11. Indemnification

You will defend and indemnify Reloquent against third-party claims and resulting losses arising from your use of the service in violation of these Terms or the AUP, your violation of a data-source license (including failure to attribute), your infringement or misuse of others’ rights, or your input data.

12. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in Maricopa County, Arizona, and each party consents to that jurisdiction. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

13. Changes to these Terms

We may update these Terms. If we make a material change, we will update the “Last updated” date and, for active paying customers, provide reasonable notice (e.g. by email or dashboard notice). Continued use after a change takes effect constitutes acceptance.

14. General

These Terms (with the AUP, Privacy Policy, Data Sources page, and, where applicable, the DPA) are the entire agreement between you and us regarding the service and supersede prior understandings. You may not assign them without our consent; we may assign them to an affiliate or successor in connection with a reorganization, merger, or sale. If a provision is unenforceable, the rest remains in effect. Neither party is liable for failures caused by events beyond its reasonable control. Our failure to enforce a provision is not a waiver.

15. Contact

Adelaide Endeavors LLC d/b/a Reloquent 4539 N 22nd St, Ste N Phoenix, AZ 85016 Email: legal@reloquent.ai