Terms of Service
Reloquent — the RLQ API
Effective date: 2026-09-23 Last updated: 2026-10-02
These Terms of Service (“Terms”) are a binding agreement between Adelaide Endeavors LLC, an Arizona limited liability company doing business as “Reloquent” (“Reloquent,” “we,” “us”), and the person or entity that creates an account or uses our API (“Customer,” “you”). By creating an account, generating an API key, or sending a request to our API, you agree to these Terms. If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind it.
1. The service
Reloquent operates Rich Location Query (“RLQ”), a geospatial enrichment
HTTP API at https://enrich.reloquent.ai (the “API” or the “service”).
You submit points or paths as coordinates; RLQ returns attributes of nearby and
containing features drawn from public and open datasets, such as land ownership
and management, roads and trails, recreation sites, water, terrain, land cover,
place names, points of interest, administrative boundaries, and ecological
regions.
Coverage differs by dataset and region, and several sources cover only the United States. We add, update, and retire datasets over time.
The API is the product. A plan gives you API keys that you integrate into
your own applications, GIS workflows, or projects. The reloquent.ai website
(marketing, demos, signup, billing, and key management) is a storefront for the
API.
Nature and accuracy of the data. Results are compiled from third-party and government datasets. They may be incomplete, outdated, approximate, or wrong. They are provided for informational and analytical purposes only. You must not rely on them for navigation, emergency response, safety-of-life decisions, legal boundary or property determinations, or any purpose where an error could cause injury, loss, or legal harm. In particular:
- Boundaries are approximate and are not legal land descriptions or surveys. Some, such as U.S. Census statistical areas, are drawn only for statistical purposes. A protected area, managing agency, or conservation easement does not mean the public may enter the land.
- Motor-vehicle-use and access information — including U.S. Forest Service Motor Vehicle Use Map (MVUM) and Bureau of Land Management travel data — is reference information, not a legal determination. The current official MVUM for each national forest and the local BLM office’s travel decisions and posted or temporary closures govern. A route marked “limited” may be restricted by season, by vehicle type, or to authorized or permitted users only, and a designation does not mean a route is passable, maintained, or safe.
- Land ownership, access, road, and trail information changes often and must be verified with the managing agency.
2. Accounts, keys, and eligibility
Account model. Your account is the customer of record and the unit to which keys, usage, and billing attach. At present each account is operated by a single authenticated user. You are responsible for everything that happens under your account and your API keys.
API keys. We issue keys from your dashboard and show a key’s full value only once. RLQ keys are secrets: keep them on your servers, never in client-side code or public repositories, and rotate a key if you believe it has been exposed. We are not liable for activity resulting from a key you failed to protect.
Eligibility. You must be at least 18 years old and able to form a binding contract. The service is intended for business and professional use and is not directed to children.
3. Acceptable use
Your use of the API is governed by our Acceptable Use Policy (“AUP”), which is part of these Terms. In summary, you may not exceed or circumvent your allowances or rate limits, resell or redistribute our data as a bulk or competing dataset, misuse third-party contact information returned by RLQ, remove required attribution, or use the service unlawfully or to attack our infrastructure. We may suspend or terminate access for violations as described in the AUP and Section 11.
4. Plans, billing, and taxes
Plans. Our plans and their monthly allowances are listed on our pricing page. Each plan includes an RLQ allowance, measured in credits. The Developer plan is free and needs no payment method. We do not offer free trials of paid plans.
Billing and automatic renewal. Paid plans are subscriptions billed in advance, monthly or yearly, through our payment processor (Stripe, via Clerk Billing). Your subscription renews automatically at the end of each billing period, at the price then in effect for your plan, until you cancel. You authorize us and our processor to charge your payment method for each renewal. We never receive or store your full card number.
Renewal reminders and price changes. For yearly plans, we will email you a reminder before each renewal. We may change plan prices for future billing periods; if a change would increase what you pay, we will email you between 14 and 30 days before it applies to your subscription, with instructions for cancelling, and you may cancel before it takes effect.
Taxes. Prices are in U.S. dollars and do not include taxes. We do not currently collect sales, use, value-added, or similar taxes at checkout. You are responsible for any such taxes that apply to your purchase, other than taxes on our net income. If we become required to collect a tax, we will tell you before we add it to your charges.
Plan changes. An upgrade takes effect immediately, and the charge reflects the unused part of your current period. A downgrade takes effect at the end of your current billing period.
Cancellation. You can cancel at any time from your dashboard (“Manage billing”) or by emailing support@reloquent.ai. Cancellation stops future renewals immediately and takes effect at the end of the current billing period: you keep your plan until then and are not charged again. Your account then returns to the free Developer plan, and your API keys keep working within Developer allowances until you delete your account or it is terminated.
No refunds. Except where required by law, payments are non-refundable, and we give no refunds or credits for partial periods, unused allowances, or downgrades.
5. Allowances, rate limits, and no overage billing
Each plan sets a monthly allowance of RLQ credits, and RLQ also applies a per-minute request limit. The pricing page and our API documentation explain how credits are counted. Allowances reset at 00:00 UTC on the first day of each calendar month; yearly plans receive the monthly allowance each month.
When you reach an allowance or a rate limit, the API returns HTTP 429 with a
Retry-After indication and stops serving further requests until the limit
resets or you upgrade. We never bill overage. Reaching an allowance results
in paused requests, not an unexpected invoice. If you need more than our largest
plan provides, contact us.
6. Your data; ownership; license to operate the service
Your input and results. As between you and us, you retain all rights in the input you submit and in the results returned to you, subject to the rights in the underlying third-party data described in Section 7. You grant us a limited, non-exclusive license to process your input solely to provide the service to you.
Minimal retention. We delete RLQ input when the job that processes it finishes. Result files are available for download for 48 hours and then deleted. Job records, which hold metadata and never your geometry, are deleted after 30 days. We do not use your input or results to build or improve our own datasets or to train models. Our handling of personal data is described in our Privacy Policy. Where you send personal data of others through the API, our Data Processing Agreement, available on request at legal@reloquent.ai, applies.
Your responsibility for input. You represent that you have the right to submit the input you send and that doing so does not violate any law or third-party right.
7. Third-party data and required attribution
Results are derived from datasets published by third parties and government
agencies under their own licenses, and those licenses flow through to you. You
must display the attribution we provide — the attribution block in RLQ
results — whenever you display, publish, or redistribute results, and you must
not remove, hide, or alter it.
The current sources and required credits are listed on our
Data Sources & Attribution page. In particular:
- OpenStreetMap data is available under the Open Database License (ODbL). Maps
and results that include it must credit ”© OpenStreetMap contributors” with a
link to
https://www.openstreetmap.org/copyright. - Overture Maps data includes records under the CDLA-Permissive-2.0 and Apache 2.0 licenses; the notices for them, including Foursquare’s, are on the Data Sources & Attribution page and must be kept.
Copernicus elevation data. Some elevation, slope, and terrain results are produced using Copernicus WorldDEM-30 data under the COP-DEM-GLO-30-F “Full, Free & Open” licence. If you display, distribute, or otherwise communicate any of them to the public, you must: (a) keep the notice “produced using Copernicus WorldDEM-30 © DLR e.V. 2010-2014 and © Airbus Defence and Space GmbH 2014-2018 provided under COPERNICUS by the European Union and ESA; all rights reserved”; (b) include the sentence “The organisations in charge of the Copernicus programme by law or by delegation do not incur any liability for any use of the Copernicus WorldDEM-30” (or a translation of it) in the licence, terms, or legal notice under which you make them available; (c) not suggest that your activities are endorsed by the European Union, the European Space Agency, Airbus Defence and Space GmbH, DLR, or any other entity in charge of the Copernicus programme; and (d) bind anyone you allow to distribute or communicate them to the public to these same obligations.
If you allow others to redistribute results, you must bind them to these same attribution and license obligations. Failure to provide required attribution is a breach of these Terms and may also breach the upstream license. Nothing in these Terms or the AUP limits a right you have under an open license that applies to third-party data in our results, where that license prohibits such limits.
8. Service availability — best effort, no SLA
We provide the service on a commercially reasonable, best-effort basis, with no uptime guarantee and no service-level agreement. We may modify, suspend for maintenance, rate-limit, or discontinue any part of the service, including adding or removing datasets. We will use reasonable efforts to avoid undue disruption to paying customers, but we are not liable for unavailability, latency, or changes to the data sources we rely on.
9. Disclaimers and limitation of liability
“AS IS.” The service and all data are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, or that the service will be uninterrupted or error-free. Without limiting Section 1, we do not warrant that results are complete, current, or correct.
Data providers. The organisations that publish the underlying data make no warranties to you and are not liable for your use of it. In particular: The organisations in charge of the Copernicus programme by law or by delegation do not incur any liability for any use of the Copernicus WorldDEM-30.
Limitation of liability. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the service or these Terms will not exceed the amount you paid us in the twelve (12) months before the event giving rise to the claim. These limits reflect the agreed allocation of risk and apply even if a remedy fails of its essential purpose.
10. Export control and sanctions
You will comply with U.S. export control and sanctions laws. You represent that you and your end users are not (a) located in, organized in, or ordinarily resident in Cuba, Iran, North Korea, the Crimea region, the so-called Donetsk or Luhansk People’s Republic regions, or any other country or region subject to comprehensive U.S. sanctions, or (b) listed on, or 50% or more owned by a party listed on, a U.S. restricted-party list, including OFAC’s Specially Designated Nationals List and the BIS Entity List. You will not use the service for any end use prohibited by U.S. law. We may block access or suspend accounts to comply with these laws.
11. Suspension and termination
You may stop using the service and cancel at any time (Section 4), and you may delete your account from the account portal. We may suspend or terminate your access — with notice where practicable, and immediately for severe abuse or legal or security reasons — if you breach these Terms or the AUP, fail to pay, or use the service in a way that risks harm to us, the data sources, or others. When your account is deleted or terminated, your API keys are deactivated. Sections 1 (accuracy), 6, 7, 9, 12, and 13 survive termination.
12. Indemnification
You will defend and indemnify Reloquent against third-party claims and resulting losses arising from your use of the service in violation of these Terms or the AUP, your violation of a data-source license (including failure to attribute or to bind those you allow to redistribute), any claim arising from your use of results produced using Copernicus WorldDEM-30 data, your infringement or misuse of others’ rights, or your input data.
13. Governing law and disputes
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in Maricopa County, Arizona, and each party consents to that jurisdiction. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
14. Changes to these Terms
We may update these Terms. If we make a material change, we will update the “Last updated” date and give paying customers reasonable notice by email or a dashboard notice before it takes effect. Continued use after a change takes effect constitutes acceptance. Price changes follow Section 4.
15. General
These Terms, together with the AUP, the Privacy Policy, the Data Sources & Attribution page, and, where applicable, the Data Processing Agreement, are the entire agreement between you and us regarding the service and supersede prior understandings. We may send notices to the email address on your account. You may not assign these Terms without our consent; we may assign them to an affiliate or successor in connection with a reorganization, merger, or sale. If a provision is unenforceable, the rest remains in effect. Neither party is liable for failures caused by events beyond its reasonable control. Our failure to enforce a provision is not a waiver.
16. Contact
Adelaide Endeavors LLC d/b/a Reloquent 4539 N 22nd St, Ste N Phoenix, AZ 85016 Email: legal@reloquent.ai